Processing Time: Our goal is to process all orders within 2 to 3 business days from the date of receiving payment.
Shipment Tracking: Once your order has been shipped, you'll receive a confirmation email with a tracking number. Use this information to track the status and location of your package.
For further information about our shipping policy, please refer to our Shipping Policy page.
Returns & Refunds: Visit our Returns & Refunds Policy page for comprehensive details about our return and refund procedures.
If you have any additional questions, don't hesitate to reach out to us via email at: [email protected].
We tried multiple times to pair the remote to the snake and we're about to return it before magically it started working after removing batteries and attempting to pair over a dozen times.