Shipping Policy

Thank you for choosing us for your shopping needs! Here’s everything you need to know about our shipping policy:

1. Processing Time:

Orders are typically processed within 2-3 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Rates:

On our store, free shipping is applied to all orders.

3. Shipping Destinations:

We currently offer shipping to addresses within the United States. If your country is not listed, please contact us for alternative shipping arrangements.

4. Estimated Delivery Times:

The estimated delivery time to the United States is between 5 to 9 business days.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your shipment using the provided tracking number on our website or through the carrier’s tracking portal.

6. Shipping Delays:

  • While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather delays or customs inspections may cause delays.
  • We appreciate your understanding and patience in such situations. If you have any concerns about the status of your order, please don’t hesitate to contact us.

7. International Shipping:

For international shipping inquiries, please reach out to us directly. We’re here to assist you with any questions you may have.

8. Order Changes and Cancellations:

If you need to make any changes or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.

You can find more detailed information on our return policy page.

9. Shipping Partners:

We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. If your item is lost in transit, we will provide either a refund or a replacement. You can find more detailed information on our return policy page.

10. Contact Us:

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team. We are here to assist you and ensure a smooth shopping experience.

  • Email: [email protected]
  • Address: Xom Chua, Ngoc Than, Ngoc My, Quoc Oai, Ha Noi 100000, Viet Nam
  • Phone: +84 862285633

By placing an order with us, you agree to adhere to the terms and conditions outlined in our shipping policy. We appreciate your business and look forward to serving you again in the future!