
Frequently Asked Questions
Yes, we gladly offer 90-day returns and exchanges. Simply contact our customer support team to start your return.
For full details, please see our Returns & Refund Policy.
We’ll cover return shipping costs if the issue is on our end. If the return is due to a customer’s mistake, the customer is responsible for return shipping.
Tracking your order is easy! Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on the designated courier’s website to monitor the status and location of your package in real time.
Yes, you can cancel your order if it hasn’t been processed yet. If your order has already shipped, please wait for it to arrive and then request a return through our usual process.
Yes, you can exchange an item.